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Property Buying FAQs

Unravelling the double-speak

FAQs

We explain the steps involved in buying a property as well as many of the common terms. Browse through our FAQs below or download our guide here.

Want to know more? Contact our friendly team today

Why choose Mason lawyers for your conveyancing and property law needs? We provide tailored advice at every stage of buying and selling

  • Over 20 years of experience handling a variety of property transactions
  • Skilled in handling complex developments
  • Specialised litigation and taxation knowledge
  • Friendly, approachable and responsive
  • Competitive, fixed pricing options
  • We make even complicated issues easy to understand. We speak plain English, and keep you up to date every step of the way

Testimonials

Testimonial DG
"Prompt, friendly, welcoming, efficient."
D.G.
DC testimonial
"Excellent service. Legal knowledge. Good reliable advice – well done."
D.C.
IF testimonial
"Both solicitors were active listeners and dealt with my concerns in a professional and timely manner. Ross clearly outlined what matters were worth pursuing and others that were less so. Negotiations with the third party were firm and assertively communicated. I was thrilled with the result."
I.F.
KP testimonial
"We found the staff to be friendly. Jillian went out of her way to ensure that our wills stated what we wanted and she also took the time to at times repeat her explanations so that we understood exactly what the legal process is."
K.P.
Maree Lester
"Everything was handled well, for the death of my mother and no problems. Everything has been explained well[...]I would recommend you to anyone that was making their will at any time."
Maree L.
CM Testimonial
"Smiling, friendly. Willing to explain as we asked a lot of questions."
C.M.
Testimonial
“Very happy with all your services and staff. Very happy with your cost (fees) and the service I received from Jillian Donovan.”
Julia G.
HT
“Being an elderly single person and not having used the service of a lawyer for a long time, was made to feel at ease. Both my appointments involved the welcoming, caring staff – lawyer and support ladies. Thank you.”
Helen T.
KA
"Very easy and friendly help."
K.A.
C.A.
"Excellent services. Not as stressful as I thought. Understanding step by step."
C.A.
A.W.
"The ongoing support from the team at Mason Lawyers was amazing. They were always available to help and ensured I truly understood the information being passed on. I also never felt rushed or brushed off on any of my matters or with any of my enquires. My case I don't feel was a pleasant experience but I never doubted the help I was given and it was made a lot easier from this team on my side.For any legal matters I have in the future or if I can ever recommend a firm, it will definitely be Mason Lawyers."
A.W.
B & N
"You were a great help...Coming to our place to help us."
B. & N.
LG
"I felt assured of the service I was receiving because the whole process was efficient.”
L.G.
AN
"My whole matter was personally overwhelming and difficult but it was made so much easier with the professional support I received from the whole Mason Lawyers team. I would recommend them to anyone with a legal matter."
PR
"Demi was professional yet friendly in all dealings. Gave easy to understand explanation of probate and will settlement process. Was always prompt and maintained good communication thruout. I emailed a couple of times with questions and received quick, pleasant response. Tiarna was excellent in arranging appointments and follow up communications."
P.R.
GL
"Stephen was, as in previous dealings, courteous and professional. Ditto for his support staff. I have, and will continue to recommend his services to my friends."
Glenda
SE
"Very happy with service provided."
S.E.
Demi Testimonial
"Demi was very friendly and professional. We were very happy working with her. We liked that she brought in a senior lawyer to help explain the more complex details."
W. & V.
GP
"I would like to thank Stephen Rayfield for all his legal assistance. I appreciated his kindness and understanding during each legal session and his sense of humour which made our dealings very entertaining. I would not hesitate to use your services again should the need arise."
G.L.P.
TP
"Have used Mason Lawyers for a range of legal issues over the years. I have found them to be highly professional and would have no hesitation recommending their services."
Tania P.
JR
“Julia and the support staff were very professional – great to deal with. I have referred Julia to clients and family and will continue to do so.Thanks for everything Julia!"
J. Rispen
DB
"Ross always has a way to cut through the dispute so you really understand what is at stake, and how to best resolve in a timely and cost effective manner. I can thoroughly recommend Ross Mason and his firm "Mason Lawyers" as it is always a pleasure dealing with him and his team as much as it can be considering legal matters are not pleasant."
David B.
JB
"I found Jillian very professional and wonderful to deal with. She explained the whole process from the start and had a terrific personality which made it fun even though it was serious business."
J.B., Eleebana
SS
"Just wanted to say a big thank you for listening to us when no one else would. It means a lot. We appreciate your efforts beyond words.Many thanks!"
S.S.
VK
"Thank you for updating me on one of your valuable employees who I had the pleasure to assist me and my mother at a time of distress. Kasey is not only a professional lawyer but a caring compassionate understanding woman. My mother and I will forever be grateful for her services to us and congratulate her on her achievements."
V.K.
PP
"Outstanding service, knowledge and communication. Could not be better. Thank you."
Philip P.
SP
"I have recently used Mason Lawyers, for an Estate and selling of a house, I would highly recommend this law firm, especially Ross for the Estate and Gillian for the sale of the property. They were compassionate, sincere, caring, and professional at a time when there was a lot of grieving. They were prompt and on time with appointments. I would highly recommend this law firm."
Sharon P.
RH
"Very happy with the service provided. Personalised service - would recommend to our family."
Ray H.
JW
"I found your firm to be very professional and friendly, I felt listened to and understood, plus received excellent advice. I never felt pressured into anything that didn't feel right."
Jamie W.
SM
"A good friend recommended this firm and specifically Jillian Donovan. I'm very satisfied with what has been achieved. Jill's professional approach helped explain any times I was confused. Thank you."
Susanna M.
JH
"I was extremely satisfied with the experience. All areas they were diligent and professional. I would be happy to recommend Mason Lawyers, in particular Steven Rayfield. All staff I dealt with were very good."
Juliene H.
JS
"Prompt service. Emma did a great job. Professionalism and explanation of legal documentation."
Jaye S.
LR
"I highly recommend Mason Lawyers. Ross was able to achieve a positive outcome for me regarding a situation that I thought was going to be impossible to win. Honest, transparent, professional and communicative service. I will definitely use Mason Lawyers for all legal services required in future."
Lula R.
HR
"I have worked with Ross Mason of Mason Lawyers on both business and personal matters. Ross is a thorough, experienced and practical professional who provides excellent legal advice. He is the type of lawyer you only have to explain a situation to once and he "gets it". I would not hesitate to recommend Mason Lawyers."
Harry R.
RA
“I personally found Mason Lawyers to be honest, professional and extremely prompt in their service. They explained every step of what was happening so that you were reassured of what to expect. The staff were extremely friendly and made you feel at home. They were thorough and delivered on what was expected. I highly recommend Ross Mason and his team.”
Rosie A.
FC
"Most of our services were used at a time when I felt lost and was grieving and you made everythng so much simpler for me. I would have no hesitation in using your services if needed in future."
Frances C.
SH
"Our dealings with Mason Lawyers since the death of my mother has renewed our trust in the lawyer department! They have been accessible and explanatory in every matter."
Stephen & Lorraine H.
SL
“Jillian and her team were efficient but also caring and understanding of our situation. Jillian's communication and care were fantastic.”
Sue L.
SM
"Professional, reliable, and willing to go out of their way to look after me as their client. They listened to me and kept in regular communication throughout... I will definitely be back next time I need a conveyancer or want to update my will - and highly recommend to anyone looking for a family lawyer or conveyancer :)"
Suz M.
AC
"I was fighting for the custody for my son got that; happy with all the arrangements. Would recommend to anyone looking for Family Lawyers, arrangements with payments can be made, I was happy and satisfied with everything. Worth every dollar."
A.C.
RB
"The standard of service at every level throughout my matter was outstanding."
Richard B.
GS
"I would recommend Masons Lawyers because they provided first class service and the way I was grieving and helped by the staff."
Graham S.
AB
"They understood what I was going through at that time of my life and treated me like a human being, not like a dollar sign."
Alan B.
NJ
“I had very little experience with dealing with a lawyer and this was a very difficult case. I always felt confident... they were always so capable and understanding of the huge problems I was dealing with. The result of the case was excellent. If I ever have the need in the future to call a lawyer I would not go anywhere except Masons."
Nita J.
KS
"I trust the team. Everything was handled smoothly. The experience from start to finish was non-stressful during a particularly unsettling time."
Kevin S.
JT
"I really felt safe in a situation I had not done before by myself. The steps were clearly laid out for me. Jill was friendly and professional."
Jenny T.
MB
"Steve always understands what I need - and the support staff are very friendly."
Margaret B.
CW
“We feel that every potential problem was attended to before an issue occurred. Thank you Jill.”
Chris & Sue W.
JS
"I have never been to a law firm and thought I would be like a fish out of water and yet everyone was so kind and inclusive."
Julie S.
RL
"Excellent service and attention."
Riley L.
DO
"It was easy to complete and make a will - not so daunting."
Debby O.
RP
“Friendly and efficient staff. Timely responses to phone calls. Clear and patient explanations”
Ron P.
MC
“Mason Lawyers have always provided me with a fantastic service. Their depth of knowledge across a wide range of legal matters and particularly regarding complex commercial matters is incredible.”
Murray C.